We offer and support a wide range of Internet modems. To set up Wi-Fi for our most popular modems, please follow the instructions below.
- Step 1 – Set up your cable Wi-Fi Modem and connect your device to the Wi-Fi network by following the step by step instructions in our SmartRG 808 modem set up guide.
- Step 2 – To change your Wi-Fi network name (SSID), password and security settings, follow our SmartRG 808 wireless network instructions.
- Step 1 – Set up your DSL Wi-Fi Modem and connect your device to the Wi-Fi network by following the step by step instructions in our SmartRG 516 modem set up guide.
- Step 2 – To change your Wi-Fi network name (SSID), password and security settings, follow our SmartRG 516 wireless network instructions.
Technicolor TC4400 Cable Modem (Non-Wi-Fi)
- Step 1 – Set up your cable modem, connected to a separate Wi-Fi router by following step by step instructions in our TC4400 cable modem set up guide.
- Step 2 – Follow instructions that come with your Wi-Fi router to change network name, password and security settings.
CBN8000 Cable Modem (Non-Wi-Fi)
- Step 1 – Set up your cable modem, connected to a separate Wi-Fi router by following step by step instructions in our TC4400 cable modem set up guide.
- Step 2 – Follow instructions that come with your Wi-Fi router to change network name, password and security settings.
Complete list of Internet modems and set up guides
Below is a table containing the modems used for our service, if they include Wi-Fi, and their compatible Distributel Internet plans. Click any modem name in the list to access its set up guide.
| Cable Modems | Wi-Fi Enabled? | Compatible Cable Plans (province-specific) |
|---|---|---|
| SmartRG 804N | Yes | 5 - 60 mbps |
| SmartRG 808AC | Yes | 5 - 300 mbps |
| Technicolor TC4400 | No | 120 - 1000 mbps |
| CBN8000 | No | 120 - 1000 mbps |
| Hitron CDA3 | No | 15 - 250 mbps |
| Huawei | No | 5 - 75 mbps |
| Technicolor TC4300 | No | 5 - 100 mbps |
| ThomsonDCM47X | No | 5 - 60 mbps |
| Technicolor TC4350 | No | 5 - 250 mbps |
|
DSL Modems |
Wi-Fi Enabled? |
Compatible DSL Plans |
| SmartRG 516 | Yes | 6 - 50 mbps |
| SmartRG 515AC | Yes | 6 - 50 mbps |
| SmartRG 505n | Yes | 6 - 50 mbps |
| SmartRG SR10 | No | 6 - 15 mbps |
The importance of Wi-Fi signal
Performance for Wi-Fi-enabled devices like smart phones, tablets and computers can be greatly improved with a strong Wi-Fi signal. You should pay careful attention to the number of bars displayed on your Wi-Fi device according to the guidelines provided below. To improve the Wi-Fi signal please refer to our article on ideal modem location.
1. Excellent (> -50 dBm)
2. Good (-50 to -60 dBm)
3. Fair (-60 to -70 dBm)
4. Weak (< -70 dBm)
- A minimum of -67dBm is the National Standard to provide to a wireless device in order to experience proper product functionality.
- Signals operating with a signal weaker than -67dBm may still work up to -85dBm, but manufacturers cannot guarantee proper functionality with that signal. Slow speeds and network timeouts are common for any device not within specifications.
When placing your Internet modem, consider the impact of these physical barriers that could impact your Wi-Fi signal strength.
