Setting up power line connectors
- If your modem is not near your TV Set Top Box (STB), you can connect your STB to your modem using the 2 Power Line Connection (PLC) adapters included in your set up kit:
- To do this, attach one ethernet cable to your STB and then into a PLC adapter. Connect the PLC adapter into a nearby electrical wall outlet.
- Attach the second ethernet cable directly into your modem and into second PLC. Connect the PLC into a convenient electrical wall outlet.
The two PLCs can now establish a connection between your modem and your set-top box.
If you have more questions regarding the power line connector set up, click to view a more detailed user manual.
Power line connector support
Power Line Connectors (PLCs) are adapters that allow you to use the electrical wiring in your home to secure a wired connection between your set top box and internet modem when they are not close to one another.
- You will need 2 PLCs to connect your primary Set Top box and an additional PLC for each additional set-top box.
- Occasionally, you will need to resync your PLCs, especially after a long case of inactivity. For help to do this click here.
- Press and hold the security button of PLC A for 10 seconds, release the button.
- Press and hold the security button of PLC B for 2 seconds, release the button (power light will flash).
- Press and hold the security button of PLC A for 2 seconds, release the button (power light will flash).
- After a few seconds, the DATA light will light up on both PLCs.
- Press and hold the security button of the additional PLC for 10 seconds, release the button. The light will not flash.
- Then press and hold the security button of the same for 2 seconds, release the button. This time the power light will flash.
- Then press and hold the security button on one of the two original PLCs for 2 second. The power light will flash again.
- After a few seconds, the new PLC DATA light will be solid.